Thanks for attending the ADHD Summit! We’re here to help you, but we’re also a very small team and Customer Support can get pretty overwhelming when thousands of people are attending an epic online event like this.
1. Before opening a ticket, please review the following Frequently Asked Questions.
2. If your question is not answered, please submit a Customer Support ticket at the bottom of this page.
– Adrien & Team
I placed my order, but have not received a confirmation email with information about how to access my purchase. Is there a delay?
I accidentally clicked the "Add to Cart" button on the order form multiple times and was charged for multiple orders. May I have the extra orders refunded?
Yup, just go ahead and fill out the form below and we'll take care of it right away. Be sure to enter your full name and the email address you used when you purchased so we can find your order. Thanks!
I entered my username and password for my members area account and was unable to log in. What's the deal?
Please reach out to us with the full name and the email address you used when you purchased so we can find your order, and also provide us with an alternative email address we can use to create a new account for you if necessary.
Help! I can't get the videos to play or they are skipping/playing slowly…
I missed the summit, can I access the recordings?
Yes! If you've missed the masterclasses while they were LIVE you can always get access to any missed masterclasses, (or view them later in the week) if you purchase ADHD Membership, where you'll get ACCESS to our growing library of masterclasses plus over $3,097 in exclusive limited time bonuses that will make taking action on the masterclasses extra easy for you. Click the "ADHD Membership" button in the top-right corner of this page to learn more.
This support system is intended to address technical issues and concerns for the ADHD Summit online event itself. We encourage you to reach out directly to the speaker who is most relevant to your question via their established communication channels. We are unable to answer any specific ADHD related questions through this system. Thank you.
Thanks for reading! If you still need our help, please submit a ticket by sending us a detailed email explaining what you need help with at firstname.lastname@example.org. We’ll get back to you as soon as we can. Promise!
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